Our course

PDC Healthcare’s patient safety education system is organised in different modules, each one relates to a different hospital ward. There is also a “patient identification improvement pack”, dealing with additional issues that can improve the identification system in every area of the hospital.

 

Module 1 - The admissions department

How to implement the identification process in the admissions department. Which data are relevant and how to apply them correctly on the identification wristband.

Module 2 - The emergency department

How to implement the identification process in the emergency department. Which data are relevant and how to conduct triage through colour-coded wristbands.

Module 3 - The maternity department

How to implement the identification process in the maternity department and how to match the right mother with the right baby. Which processes and precautions should be taken before and after the birth.

Module 4 - The wards/operating room

How to implement the identification process in hospital wards. How to deal with patient identification during standard procedures and in case of identification issues.

Module 5 - The blood bank

How to implement the identification process in the blood bank. How to match the right blood with the right patient ensuring maximum safety throughout the blood transfusion process.

Module 6 - The morgue

How to implement the identification process in the mortuary. Which processes provide peace-of-mind to death- care professionals by assuring a caring touch, while meeting the respectful standards desired in caring for the deceased.

Module A - Colour coded wristbands

How to implement a colour coding system. What kind of highly visible, colour-specific identification are used to warn caregivers of special precautions.

Module B – The Communication

How to implement a communication flow in the hospital and who is concerned. How to communicate with patients and medical staff to improve patient identification processes.

Every module is divided into three parts:

Training module: all the relevant information you need in order to implement a correct patient identification system

Test: 10 questions on the module subjects. You need to answer correctly at least 9 questions to get a certificate

Check list: the procedure list to ensure a qualitative approach and a correct implementation

Course description

Welcome to the Patient Safety Program!

The patient safety program is a set of processes and tools that PDC Healthcare has been developing through our worldwide experience and knowledge.

We are now glad to share this program with your hospital, in order to guide you towards implementing a working identification system which will allow you to check the identity of patients and match the correct patient with the correct care.